A problem shared is a problem halved – all retailers are facing similar big problems right now. This is your opportunity to join forces with like-minded peers to come up with solutions. Each roundtable discussion will run for 30 minutes. You will be assigned to a roundtable and will get the chance to join the other 2 tables later in the day.

Topic 1: Customer Insights through Social – How can brands gather customer insights through social media and uncover what resonates most, adapt products and offerings, build deeper connections and stay ahead of the competition?

Speaker: Emelie Jessika Lundberg, General Manager, BREAD Agency

Topic 2: With tough economic conditions forecasted for the next few years, how are you unlocking growth in your business, and what are your top three levers for conversion?

Speaker: Zane Matthews, Head of Retail Operations, Blooms The Chemist

Topic 3: Packaging the Future: Balancing Sustainability, Cost, and Brand Aesthetics

Speaker: Rebecca Percasky

Co-Founder & CEO, Better Packaging Co

A problem shared is a problem halved – all retailers are facing similar big problems right now.This is your opportunity to join forces with like-minded peers to come up with solutions. Each roundtable discussion will run for 30 minutes. You will be assigned to a roundtable and will get the chance to join the other 2 tables later in the day.

Topic 1: How would AI agents transform the customer journey – and what does it mean for you and the business?

Speaker: Melissa Fuller, Head of Digital & CRM, AG LEGO® Certified Stores

Topic 2: AI is rapidly gaining traction across industries, but many retailers are still exploring its practical applications. How are you using AI in your business?

Speaker: Katrina Barbera, Head of Business Development & Partnerships, Oz Hair & Beauty

Topic 3: Crowd-curation – How can you get people to tell your brand story for you, give them the power to shape how your brand content story evolves on social, and make them your true brand advocates?

Speaker: Emelie Jessika Lundberg, General Manager, BREAD Agency