Zane Matthews | eTail Connect Australia

Zane Matthews

Zane Matthews

Head of Retail Operations Blooms the Chemist

Main Conference Day 1, Tuesday 23rd September 2025

10:10 AM Rotating Roundtables – Round 1

A problem shared is a problem halved – all retailers are facing similar big problems right now. This is your opportunity to join forces with like-minded peers to come up with solutions. Each roundtable discussion will run for 30 minutes. You will be assigned to a roundtable and will get the chance to join the other 2 tables later in the day.


Topic 1: Customer Insights through Social – How can brands gather customer insights through social media and uncover what resonates most, adapt products and offerings, build deeper connections and stay ahead of the competition?

Speaker: Emelie Jessika Lundberg, General Manager, BREAD Agency

Topic 2: With tough economic conditions forecasted for the next few years, how are you unlocking growth in your business, and what are your top three levers for conversion?

Speaker: Zane Matthews, Head of Retail Operations, Blooms The Chemist

Topic 3: Packaging the Future: Balancing Sustainability, Cost, and Brand Aesthetics

Speaker: Rebecca Percasky

Co-Founder & CEO, Better Packaging Co

Check out the incredible speaker line-up to see who will be joining Zane.

Download The Latest Agenda